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Partner Help Guide

Learn how to use your Manahil Estate partner account.

This guide explains the practical steps: registration, email verification, profile setup, packages, credits, property submissions, review feedback, boosts, projects, articles, and dashboard usage.

1

Register or activate

New partners register with business details. Existing website users can log in and activate partner access from the same account.

2

Verify email

Confirm your email before using partner tools, packages, and listing submission features.

3

Complete profile

Add business name, logo, contact details, WhatsApp, service areas, and profile information.

4

Choose package

Select a package that matches your listing limits, promotion needs, projects, articles, AI credits, or team access.

5

Submit content

Add property listings, project pages, or articles from the partner dashboard where your package allows it.

6

Review and improve

Check dashboard feedback, fix rejected or needs-review items, and keep your live listings accurate.

Account setup
  • Use a real email you can verify
  • Complete your partner profile before submitting listings
  • Keep phone and WhatsApp details accurate
  • Existing subscribers can activate partner access after login
Dashboard basics
  • View package and credit status
  • Track submitted listings and review feedback
  • Manage leads and buyer inquiries where available
  • Update profile and team details where supported
Review rules
  • Submit complete and accurate property details
  • Use real images where possible
  • Avoid fake prices, duplicate listings, and unclear locations
  • Fix feedback and resubmit when required

Basic workflow

Follow this order for a smooth partner account setup.

RegisterVerifyProfilePackageSubmitReviewLiveLeads

Packages and credits in simple words

Compare Packages
Listing slots

Decide how many property listings you can keep active under your package.

Featured credits

Used to give selected live listings stronger visibility where supported.

Hot credits

Used to highlight urgent, important, or high-priority live listings.

Refresh credits

Used to move an approved active listing forward again where supported.

Article credits

Used to submit sponsored or informational real estate articles where included.

Project credits

Used to submit dedicated project pages where included.

AI credits

Used for AI-assisted listing, article, or project drafting where available.

Top-ups

Use add-ons when your package is fine but you need extra credits.

Before you submit a property listing

Post Property
  • Choose the correct property type, status, location, and size
  • Add a realistic asking price and clear area/unit details
  • Upload clear property images where possible
  • Write a useful description without exaggerated claims
  • Check contact details before submitting
  • Avoid duplicate listings and fake prices

Projects, articles, and team tools

Project pages

  • Use for housing schemes, apartment projects, commercial developments, or developer launches
  • Add overview, location, payment plan, images, brochures, FAQs, and buyer guidance
  • Project credits may be required depending on package
Open Project Builder

Brand content

  • Use for sponsored articles, market updates, project explanations, or buyer guidance
  • Keep content useful, accurate, and not overloaded with external links
  • Article credits may be required depending on package
Open Article Builder
Team access
  • Agency owners can add staff seats where supported
  • Use team access carefully for trusted office members
  • Keep one clear owner account for package and billing control

Troubleshooting and common questions

I already have a Manahil Estate website account. Can I use the same email?

Yes. Log in first, then open the partner registration page and activate partner access from the same account. Do not create a duplicate account with the same email.

Why are my credits showing zero?

Pending activation accounts do not receive credits. Verify email first. If an active account still has no package, contact support or ask admin to repair package assignment.

When can I use Featured, Hot, or Refresh?

These credits are normally used after a listing is approved and live. Pending and draft listings cannot be boosted.

What happens if my listing needs correction?

Your dashboard will show the review status and feedback. Edit the listing, fix the issue, and submit again.

Can trusted partners publish faster?

The Manahil Estate team can allow faster publishing for selected packages or trusted partners. Manual review can still be required when needed.

Will buyers know it is partner content?

Yes. Partner and sponsored labels are shown for transparency where applicable.

Where should I go if I only want to learn about the program benefits?

Open the Partner Program page. This Help Guide is mainly for practical usage and troubleshooting.

Need to take the next step?

Open your dashboard, compare packages, or submit your first property listing.

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